Nobody asks
You finish the job, the customer is delighted, and the moment passes. The one day they would have said yes is gone by the time anyone thinks to ask.
Google review automation · UK local businesses
More customer reviews. Rank high on Google. More jobs booked.
We reactivate your past customers and automate every future review request, so the reviews you have already earned start winning you the work. Set up for you, run for you.
Registered in England and Wales · ICO registered · GDPR and PECR compliant
Your business deserves more reviews.
Your customers are happy. You make sure the job is done right. But the reviews never come. Why?
There is no time to chase
Asking once is easy. Asking every customer, then following up twice, every week, forever, is a job nobody running a small business has time for.
Google shows someone else
Google ranks local results on review count, rating and recency. A competitor on 140 reviews outranks you on 19, even when your work is better.
What changes when the asking never gets forgotten
Win more customers
A profile with recent five-star reviews closes the enquiries you are already getting. Nothing else about your business has to change.
Rank higher on Google
Volume, rating and recency are three of the strongest local ranking signals. A steady flow moves all three at once.
Look like the obvious choice
Two businesses, same price, same distance. The one with 200 reviews gets the call.
Stop thinking about it
Once it is running, every completed job triggers a request on its own. You see the reviews arrive, not the work behind them.
How it works
Live in days. Then it runs itself.
- Day 1 Sign up and connect your customers. A one-off export, or a live connection to QuickBooks, your CRM or your job-management software. We write the messages in your business name.
- Day 3 You approve the wording and the voice we reply in, and the first batch goes out. Your most recent customers first, a small batch rather than everyone at once.
- Day 7 The follow-ups run. A couple of gentle nudges to anyone who has not left a review, then it stops and the next batch goes out.
- Day 10 It is running on its own. Every completed job triggers its own request, and we keep working through your list in waves.
You approve the wording once. After that the only thing you do is read the reviews.
Your business name
Hi Sarah, thanks for having us out on Tuesday. If we did a good job, would you leave us a quick Google review? It takes about a minute.
Reply STOP to opt out
- Today
Turned up when they said they would and sorted it in an hour. No mess left behind.
Sarah M.
- Yesterday
Quoted honestly, no surprises on the bill. Would use again.
Dan H.
- 2 days ago
Came out same day for a leak. Genuinely helpful throughout.
Priya R.
What you get
Set up for you. Run for you.
Nothing to learn, nothing to log into, and nothing that needs you to remember it.
Works with your tools
Connects to QuickBooks, your CRM or your job software. No spreadsheet? Send us the job book and we will take it from there.
Personalised requests
Each message uses the customer's name and your business name, not a template that reads like a template.
Automatic follow-ups
A couple of gentle nudges if nothing is left, then it stops. No badgering.
Replies written for you
New reviews get an answer in your business name, written for that review rather than pasted from a template. You approve the voice once.
Reviews on your socials
Connect your accounts and new five-star reviews go out as posts to Facebook and Instagram, in your branding.
Compliance handled
Working opt-out on every message, immediate and permanent suppression, and a sensible gap between asks.
If your customers find you on Google, this is for you.
- Plumbing and heating
- Electrical
- Roofing and guttering
- Landscaping and tree care
- Pest control
- Mobile car detailing
- Pet grooming
- Driving instructors
- Removals
- Surf and activity schools
If you have a Google Business Profile and a list of customers you have served, this works. If you already run reviews through booking software that does it for you, it probably does not — and we will tell you that on the call rather than sell you something you do not need.
Pricing
One price. Everything in it.
- Your past customer list reactivated in waves, most recent customers first
- An automatic review request after every completed job, by text, email, or both
- Every message written in your business name and personalised to the customer
- A couple of gentle follow-ups if no review is left, then it stops
- Replies written and posted in your business name, so new reviews do not sit unanswered
- New five-star reviews posted to your Facebook and Instagram, if you connect them
- Opt-outs, STOP handling and cooldowns between asks handled for you
- No gating and no incentives, so your profile stays the right side of Google
- A monthly report of what went out and what came back
If your customer list is unusually large we will say so on the call, before you commit to anything rather than after.
Questions people actually ask
Who is this for?
UK local businesses that take customer contact details as part of the job — trades and home services, clinics, instructors, pet and vehicle services. If you have a Google Business Profile and a list of past customers, it works.
Do I have to change any of my software?
No. Everything runs on our platform, and it connects to what you already use — QuickBooks, your CRM or your job-management software. If you would rather not connect anything, a spreadsheet export or even a job book is enough to start.
Is this allowed under Google's rules?
Yes, and staying that way is the point. We ask every customer rather than only the ones we expect to be happy, we never offer incentives for a review, and we never screen or gate anyone. Review gating breaks Google's policy and puts your existing reviews at risk. Requests are also spread over time so the pattern looks natural.
What about GDPR and the UK marketing rules?
You already have a customer relationship with the people we contact, and the messages relate to the service you provided. Every message names your business and carries a working opt-out. Opt-outs are honoured immediately and permanently, and we keep a suppression list so anyone who opts out is never contacted again.
Who writes the replies to my reviews?
We do, automatically. You approve the voice once at setup, and after that each reply is written for the review it answers and posted in your business name. Nothing is pasted from a template, and there is nothing for you to log into.
What happens if someone leaves a bad review?
Nobody can stop a bad review, and any service that offers to is putting your profile at risk. Asking everyone works in your favour: a steady flow of genuine reviews lifts your average and pushes an old complaint down the page. A complaint is also the one reply worth writing yourself, calmly and in your own words — but the steady flow is what does the heavy lifting.
How long does setup take?
Days, not weeks. Once we have your customer list we write the messages in your business name, and the first batch goes out as soon as you have approved the wording.
How many reviews will I get?
It depends on how big your customer list is and how recent it is. We will give you an honest estimate on the demo, based on your actual numbers. We are not going to quote you a headline percentage from someone else's business.
Why not just ask everyone on my list at once?
Because a sudden spike of reviews looks unnatural to Google and can get them filtered or your profile flagged — the opposite of what you are paying for. We start with a small batch of your most recent customers, the ones most likely to remember the job, then work through the rest in waves. Slower on paper, and it is the version that sticks.
Am I tied into a contract?
No. Monthly, no minimum term and no notice period. Cancel by email at any time and it stops at the end of the month you have already paid for. Nothing else to pay.
What does it cost?
£99 a month, everything included. No setup fee, no tiers, no contract, and no charge per message or per review.
Do you do Trustpilot, Facebook or Checkatrade reviews?
Google first, because Google is what decides whether you show up when someone nearby searches for what you do. Other platforms can be added later.
Can you do the rest of my marketing?
Websites, missed-call text-back and AI phone answering are next. Ads and SEO come after those. Reviews come first because they are the fastest thing to fix and the easiest to see working.
Where are you based?
The UK. Growwwth Lab Limited, registered in England and Wales, company number 11873185.
Get started
Ready to boost your business?
Book a free 20-minute demo. We will show you exactly how the review engine works, what it sends to your customers, and what it would look like on your list. Bring your questions.